We understand cancellations of orders may need to occur at times. We would like to accommodate to your requests as best as we can.
Please note the following :
- Cancellations made before 24 hours, a 15% cancellation admin charges is applicable.
- Cancellations made within 24 hours. Otherwise, a 50% cancellation charge is applicable.
- For orders where delivery has been attempted, the full price applies.
- For orders where reroute is attempted, an additional RM15.00 applies.
- 24小时内取消预订。 否则，50％的取消费用适用。
Upon request of refund, we will submit the refunds to be processed by the bank within 14 working days* of receipt of your refund request. Upon submission, the bank will process the credit to your credit card. The time frame for which the credit is refunded will depend on the individual banks.
All prices quoted shall be in Ringgit Malaysia.
根据退款要求，我们将在收到您的退款申请的14个工作日内提交由银行处理的退款。 提交后，银行将处理信用卡到您的信用卡。 信贷退还的时间框架将取决于各个银行。