Cancellation

We understand cancellations of orders may need to occur at times. We would like to accommodate to your requests as best as we can.

Please note the following :

  • Cancellations made before 24 hours, a 15% cancellation admin charges is applicable.
  • Cancellations made within 24 hours. Otherwise, a 50% cancellation charge is applicable.
  • For orders where delivery has been attempted, the full price applies.
  • For orders where reroute is attempted, an additional RM15.00 applies.

消除

我们了解取消订单可能需要发生。 我们希望尽可能地满足您的要求。

请注意以下事项:

    • 24小时前取消取消订单,收取15%的取消费用。
    • 24小时内取消预订。 否则,50%的取消费用适用。
    • 对于尝试发货的订单,全价适用。
    • 对于尝试重新路由的订单,附加RM15.00适用。

Refund

Upon request of refund, we will submit the refunds to be processed by the bank within 14 working days* of receipt of your refund request. Upon submission, the bank will process the credit to your credit card. The time frame for which the credit is refunded will depend on the individual banks.

All prices quoted shall be in Ringgit Malaysia.

退款

根据退款要求,我们将在收到您的退款申请的14个工作日内提交由银行处理的退款。 提交后,银行将处理信用卡到您的信用卡。 信贷退还的时间框架将取决于各个银行。

所有报价均为马来西亚令吉。

We Accept

Account No : 1281-0003032-200
Account Name : LEE CHIN YEEN

Account No : 18400003922
Account Name : TROPICAL FLORAL & GIFT ENTERPRISE

Account No : 162115022546
Account Name : LEE CHIN YEEN

Account No : 0162011006034
Account Name : LEE CHIN YEEN