{"id":6263,"date":"2017-09-12T05:27:42","date_gmt":"2017-09-12T05:27:42","guid":{"rendered":"http:\/\/tropicalfloral.com.my\/eshop\/?page_id=6263"},"modified":"2017-11-30T10:16:48","modified_gmt":"2017-11-30T10:16:48","slug":"refund-return-policy","status":"publish","type":"page","link":"http:\/\/tropicalfloral.com.my\/eshop\/refund-return-policy\/","title":{"rendered":"Refund &#038; Return Policy"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;3%&#8221; overlay_strength=&#8221;0.3&#8243;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]\n<h4 class=\"servicetitle\">Cancellation<\/h4>\n<p>We understand cancellations of orders may need to occur at times. We would like to accommodate to your requests as best as we can.<\/p>\n<p>Please note the following :<\/p>\n<ul>\n<li>Cancellations made before 24 hours, a 15% cancellation admin charges is applicable.<\/li>\n<li>Cancellations made within 24 hours. Otherwise, a 50% cancellation charge is applicable.<\/li>\n<li>For orders where delivery has been attempted, the full price applies.<\/li>\n<li>For orders where reroute is attempted, an additional RM15.00 applies.<\/li>\n<\/ul>\n<h4>\u6d88\u9664<\/h4>\n<p>\u6211\u4eec\u4e86\u89e3\u53d6\u6d88\u8ba2\u5355\u53ef\u80fd\u9700\u8981\u53d1\u751f\u3002 \u6211\u4eec\u5e0c\u671b\u5c3d\u53ef\u80fd\u5730\u6ee1\u8db3\u60a8\u7684\u8981\u6c42\u3002<\/p>\n<p>\u8bf7\u6ce8\u610f\u4ee5\u4e0b\u4e8b\u9879\uff1a<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>24\u5c0f\u65f6\u524d\u53d6\u6d88\u53d6\u6d88\u8ba2\u5355\uff0c\u6536\u53d615\uff05\u7684\u53d6\u6d88\u8d39\u7528\u3002<\/li>\n<li>24\u5c0f\u65f6\u5185\u53d6\u6d88\u9884\u8ba2\u3002 \u5426\u5219\uff0c50\uff05\u7684\u53d6\u6d88\u8d39\u7528\u9002\u7528\u3002<\/li>\n<li>\u5bf9\u4e8e\u5c1d\u8bd5\u53d1\u8d27\u7684\u8ba2\u5355\uff0c\u5168\u4ef7\u9002\u7528\u3002<\/li>\n<li>\u5bf9\u4e8e\u5c1d\u8bd5\u91cd\u65b0\u8def\u7531\u7684\u8ba2\u5355\uff0c\u9644\u52a0RM15.00\u9002\u7528\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4 class=\"servicetitle\">Refund<\/h4>\n<p>Upon request of refund, we will submit the refunds to be processed by the bank within 14 working days* of receipt of your refund request. Upon submission, the bank will process the credit to your credit card. The time frame for which the credit is refunded will depend on the individual banks.<\/p>\n<p>All prices quoted shall be in Ringgit Malaysia.<\/p>\n<h4>\u9000\u6b3e<\/h4>\n<p>\u6839\u636e\u9000\u6b3e\u8981\u6c42\uff0c\u6211\u4eec\u5c06\u5728\u6536\u5230\u60a8\u7684\u9000\u6b3e\u7533\u8bf7\u768414\u4e2a\u5de5\u4f5c\u65e5\u5185\u63d0\u4ea4\u7531\u94f6\u884c\u5904\u7406\u7684\u9000\u6b3e\u3002 \u63d0\u4ea4\u540e\uff0c\u94f6\u884c\u5c06\u5904\u7406\u4fe1\u7528\u5361\u5230\u60a8\u7684\u4fe1\u7528\u5361\u3002 \u4fe1\u8d37\u9000\u8fd8\u7684\u65f6\u95f4\u6846\u67b6\u5c06\u53d6\u51b3\u4e8e\u5404\u4e2a\u94f6\u884c\u3002<\/p>\n<p>\u6240\u6709\u62a5\u4ef7\u5747\u4e3a\u9a6c\u6765\u897f\u4e9a\u4ee4\u5409\u3002[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;2%&#8221; overlay_strength=&#8221;0.3&#8243;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;1px&#8221; column_border_color=&#8221;#d6d6d6&#8243; column_border_style=&#8221;solid&#8221;][vc_text_separator title=&#8221;We Accept&#8221; css=&#8221;.vc_custom_1505193635181{margin-top: 30px !important;}&#8221;][vc_row_inner column_margin=&#8221;default&#8221; top_padding=&#8221;2%&#8221; bottom_padding=&#8221;4%&#8221; text_align=&#8221;left&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; centered_text=&#8221;true&#8221; background_color_opacity=&#8221;1&#8243; width=&#8221;1\/4&#8243; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;15&#8243;][image_with_animation image_url=&#8221;6242&#8243; alignment=&#8221;center&#8221; animation=&#8221;None&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221;][vc_column_text]Account No : 1281-0003032-200<br \/>\nAccount Name : LEE CHIN YEEN[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; centered_text=&#8221;true&#8221; background_color_opacity=&#8221;1&#8243; width=&#8221;1\/4&#8243; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][image_with_animation image_url=&#8221;6243&#8243; alignment=&#8221;center&#8221; animation=&#8221;None&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221;][vc_column_text]Account No : 18400003922<br \/>\nAccount Name : TROPICAL FLORAL &amp; GIFT ENTERPRISE[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; centered_text=&#8221;true&#8221; background_color_opacity=&#8221;1&#8243; width=&#8221;1\/4&#8243; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;15&#8243;][image_with_animation image_url=&#8221;6244&#8243; alignment=&#8221;center&#8221; animation=&#8221;None&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221;][vc_column_text]Account No : 162115022546<br \/>\nAccount Name : LEE CHIN YEEN[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; centered_text=&#8221;true&#8221; background_color_opacity=&#8221;1&#8243; width=&#8221;1\/4&#8243; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;15&#8243;][image_with_animation image_url=&#8221;6241&#8243; alignment=&#8221;center&#8221; animation=&#8221;None&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221;][vc_column_text]Account No : 0162011006034<br \/>\nAccount Name : LEE CHIN YEEN<br \/>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; 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